Your Communications Responsibilities

Orion AI Solutions Inc., a Delaware corporation located at 2810 N Church St #607813, Wilmington, DE 19802, provides communication software. You and the business using Orion decide who to contact, what to say, when to communicate, and which channels and technology to use.

Before you call, text, email, or send another message through Orion, you must:

• have lawful rights to the lead and legally sufficient consent or another lawful basis for the specific seller, channel, purpose, content, and technology, including every clear disclosure, signature, and condition-of-purchase statement required for that consent;
• verify that consent has not been revoked and that no applicable do-not-contact, reassignment, wrong-number, or suppression event applies;
• keep complete consent, lead-source, script, message, call, disposition, transfer, caller-ID, provider, registration, DNC, and opt-out records for each legally required period;
• contact leads only at lawful times; Orion's automated marketing window is 9:00 a.m. to 8:00 p.m. in the lead's local time unless Orion expressly classifies a lawful exception;
• use accurate seller and caller identification and give all required AI, artificial-voice, recording, solicitation, and opt-out disclosures;
• prevent unlawful abandoned calls and document every safe-harbor condition if your dialing method can leave a live recipient without a representative;
• maintain every required license, registration, bond, DNC subscription, carrier registration, and professional authorization;
• honor every legally reasonable request to stop and never evade a suppression by changing a number, campaign, account, channel, or user;
• stop and report disputed consent, wrong numbers, complaints, carrier notices, regulator inquiries, and threatened claims; and
• bind anyone you invite or manage to equally protective written duties, prohibit shared credentials, and ensure they follow the same rules.

Orion's templates, proof uploads, suppression checks, calling-hour controls, carrier-registration tools, and alerts reduce risk but do not determine the law, replace your review, or guarantee compliance.

This page is a conspicuous summary, not a separate or weaker contract. The full Communications Compliance Addendum is incorporated into the Terms of Service and controls if this summary differs. Self-billed users acknowledge responsibility only for their subscriber account and use. Centrally billed enterprise users acknowledge their personal responsibilities but do not represent that they can bind the enterprise or authorize its billing.

Report a complaint or legal notice within twenty-four hours to legal@orionaisolutions.ai. Privacy questions go to privacy@orionaisolutions.ai. Delaware law and the dispute terms in the Terms of Service apply.